Privacy Policy

Last updated: January 2026

1. Introduction

Radix ("we," "us," "our") operates this website. This Privacy Policy explains our practices regarding data collection, use, and protection for visitors to our site.

We are committed to protecting your privacy in accordance with German data protection law, including the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG).

2. Information We Collect

2.1 Information You Provide

When you contact us through our contact form, we collect:

  • Your name
  • Your email address
  • Your message subject and content

This information is collected only when you voluntarily submit it.

2.2 Automatically Collected Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referrer information

This information is collected through cookies and similar tracking technologies as described in our Cookie Policy.

3. How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and requests
  • To improve and optimize our website
  • To analyze usage patterns and trends
  • To comply with legal obligations
  • To maintain website security and prevent fraud

We do not use your information for marketing purposes without your explicit consent.

4. Legal Basis for Processing

Under GDPR, we process your information based on the following legal grounds:

  • Your consent: When you submit the contact form with explicit agreement
  • Contractual necessity: To respond to your inquiries
  • Legitimate interests: To maintain and improve our website functionality
  • Legal obligation: To comply with applicable German and EU laws

5. Data Retention

Contact form submissions are retained for a maximum of two years from submission date, unless longer retention is required by German tax law or other legal obligations.

Automatically collected technical information (analytics data) is retained according to applicable data retention standards under German law, typically not exceeding twelve months.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, modification, or destruction. These measures include SSL encryption for data transmission.

However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under German data protection law and GDPR, you have the following rights:

  • Right of access: To request what personal data we hold about you
  • Right to rectification: To correct inaccurate data
  • Right to erasure: To request deletion of your data under certain circumstances
  • Right to restrict processing: To limit how we use your data
  • Right to data portability: To receive your data in a structured format
  • Right to object: To oppose certain processing activities

To exercise any of these rights, please contact us at [email protected] with your request.

8. Cookies and Tracking

We use cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

You can manage cookie preferences through your browser settings or refuse cookies through our cookie consent banner. However, refusing certain cookies may limit website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

10. Contact Information

For privacy-related questions or requests, please contact us at:

Radix
Marienplatz 7
80331 Munich, Germany
[email protected]
+49 89 6958 2417

11. Data Protection Officer

In compliance with German data protection requirements, we maintain data protection practices aligned with GDPR principles. For formal requests regarding your rights under data protection law, you may also contact the relevant supervisory authority in Bavaria.

12. Policy Changes

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be effective upon posting to this page, with the updated date clearly indicated.